This Privacy Policy explains what personal information yo99 collects when you use our platform, how that information is used, who it may be shared with, how long we keep it, and what rights you have over your own data. We've written this to be as clear and readable as possible — not just to tick a box, but because we think you deserve to know how your information is handled.
The yo99 platform, operated at yo99.onl, is the data controller for the personal information you provide when registering and using the platform. When this policy refers to "yo99", "we", "us", or "our", it refers to the operator of the yo99 platform.
If you have any questions about how your personal data is handled, or wish to exercise any of the rights described in this policy, you can reach our support team through the Help section of your account or by writing to us at the contact address provided in Section 10 of this policy.
The information yo99 collects falls into three broad categories: information you give us directly, information generated by your use of the platform, and technical information from your device and browser.
| Data Category | Examples | Required? |
|---|---|---|
| Identity | Name, date of birth, NIC copy | Yes — for KYC |
| Contact | Email, phone number | Yes — for account |
| Financial | JazzCash / Easypaisa number, bank details | Yes — for payments |
| Gaming Activity | Bets, game history, session logs | Automatic |
| Technical | IP address, device type, browser | Automatic |
yo99 uses your personal data for the following purposes:
yo99 retains personal data for as long as your account is active and for a reasonable period afterwards. Specifically:
When retention periods expire, data is securely deleted or anonymised such that it can no longer be linked to an individual account.
yo99 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include:
yo99 uses cookies and similar tracking technologies on the website and in the Android application. A cookie is a small text file stored on your device by your browser. We use them for the following purposes:
Most browsers allow you to control cookies through their settings. Disabling essential cookies will affect platform functionality. Analytics and preference cookies can typically be disabled without breaking core features. For the Android app, relevant device permissions apply as described in the app's permission request flow.
As a yo99 player, you have rights over your personal information. These are not just formalities — they are practical controls you can use. Here is what you can ask for and how:
You can request a copy of the personal data yo99 holds about you. This includes your account information, gaming history, transaction records, and any KYC documents on file. We will provide this information within a reasonable timeframe after verifying your identity.
If any personal information we hold about you is inaccurate or incomplete — for example, a misspelled name or an outdated phone number — you have the right to request that it be corrected. Contact customer support through your account to request a correction.
In certain circumstances you may request that we delete your personal data. Where we have a legal obligation to retain certain records — such as transaction history or KYC documents — we may not be able to delete all data immediately, but we will inform you of what can and cannot be deleted and why.
If you do not want to receive promotional communications from yo99, you can opt out at any time through your account settings or by contacting support. Opting out of marketing does not affect essential service communications.
You can request a copy of the data you have provided to yo99 in a structured, commonly used format. This right typically applies to data you have actively provided — such as account information and preference settings.
In certain circumstances — for example, while a dispute about your data is being resolved — you may request that yo99 restricts how your data is processed. We will inform you of the outcome of any restriction request.
The yo99 platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not create an account or use the platform in any capacity.
If yo99 discovers that an account has been created by a person under 18, that account will be closed immediately, any gaming activity will be voided, and personal data associated with the account will be deleted as soon as possible in accordance with our retention obligations.
If you believe that a minor may have registered on the platform using false information, please contact customer support immediately with any relevant details you have available.
yo99 may update this Privacy Policy from time to time to reflect changes in how we operate, changes in the services we offer, or to address new regulatory requirements. When changes are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.
For significant changes that materially affect how your data is used, we will make reasonable efforts to notify active account holders — for example, through an in-platform notification or an email to the address registered on your account. It is your responsibility to review this policy periodically. Continued use of the platform after the updated policy has been published constitutes your acceptance of the changes.
If you have a question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information has been handled, please contact our support team:
Six commitments that define how yo99 approaches data privacy for Pakistani players.
yo99 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your information is used to operate your account and provide services — nothing more.
All data transmitted between your device and the yo99 platform is encrypted using TLS. Sensitive data in storage is encrypted at rest. Your login credentials are stored as hashed values — never as plain text.
Marketing communications, notification settings, and responsible gaming preferences are all adjustable from your account settings. You are not locked into any defaults — you can change your preferences at any time.
yo99 only collects the data that is genuinely needed to run your account, process payments, and deliver the services you use. We don't collect information for the sake of it or build detailed profiles beyond what is necessary.
When data must be shared with payment processors or game providers, it is shared only with established, reputable services. Each third party is contractually bound to handle your data with appropriate care and confidentiality.
We hold your data for defined periods based on operational and legal requirements. When those periods expire, data is securely deleted or anonymised. We don't hold personal data indefinitely without a clear reason.
Create your account in minutes. Fund your PKR wallet via JazzCash or Easypaisa and start playing — casino, sports betting, bingo, and slots all in one place. Your data is handled securely throughout.